How to Place Order?
Please contact us within 7 days of receiving your order at support@achachaowan.com, and we will guide you through the exchange or return process.
Contact Us First – Email us at support@achachaowan.com within 30 days of receiving your order.
Provide Details – Include your order number, the item you wish to return or exchange, and the reason.
Get Return Instructions – We will send you the return address and any specific packaging requirements.
Ship the Item – Return the item in its original condition and packaging. Customers are responsible for return shipping costs.
Processing – Once we receive and inspect the item, we will process your exchange or refund according to our Refund & Return Policy.
Contact us as soon as possible at support@achachaowan.com.
Provide your order number and the changes or cancellation request.
If the order has already been shipped, we can no longer cancel it, but you may return it according to our Refund & Return Policy.
Standard Shipping – Reliable and cost-effective; delivery within the estimated time frame shown at checkout.
Express Shipping – Faster delivery using priority courier services; ideal for urgent orders.
International Shipping – Available for most countries; delivery times vary depending on location and customs processing.
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We accept the following payment methods for online purchases:
Credit/Debit Cards – Visa, MasterCard, American Express
PayPal – Secure online payments using your PayPal account or linked card
Apple Pay / Google Pay – Fast, secure mobile payments (where available)
